Refund Policy

At HeyImg, we are committed to delivering the best AI image editing and generation services. Please review our refund policy carefully:

1. No Refunds on Subscriptions We do not offer refunds for active subscriptions. Canceling your subscription will stop future renewals, but it will not result in a refund for the current billing period. You will continue to have full access to all subscription features until the end of your billing cycle. To help you decide before subscribing, we offer a free plan that lets you experience the core features of our product. We encourage you to explore it fully before committing to a paid subscription.
2. Manual Refunds In the event of a billing error or any issues with your subscription or purchase, we may process manual refunds on a case-by-case basis. If you believe you qualify for a manual refund, please contact us via email at [email protected]. Use the subject line "Billing" and include the following information:

• The email address associated with your HeyImg account
• A brief explanation of the issue We aim to handle all refund requests promptly and will review your case to determine if it meets our refund criteria. For more information, please refer to our Terms of Service and Privacy Policy. If you have any additional questions, don't hesitate to reach out to our support team.